1. OUR COMMITMENT TO YOUR PRIVACY
Brand My Socks is committed to protecting your privacy. The present document governs the Privacy Terms of our website located at https://brandmysocks.com. Our Privacy Policy tells you what personally identifiable information Brand My Socks may collect from you, how Brand My Socks may process your personally identifiable information, how you can limit Brand My Socks’ use of your personally identifiable information, and your rights to obtain, modify and/or delete any personally identifiable information we have collected from you.
We use your Personal Data to provide and improve the service. By using the service, you agree to the collection and use of information in accordance with this Privacy Policy.
For the purposes of this Privacy Policy:
- “Company” (referred to herein as either the “Company”, “We”, “Us” or “Our”) means Brand My Socks.
- “Website” means https://brandmysocks.com
- “Service” means the Company’s services accessed via the site under this Agreement and as detailed on Brand My Socks website.
- “Cookies” means small files that are placed on Your computer, mobile device or any other device by a website.
- “Personal Data” means any information that relates to an identified or identifiable individual.
- “Usage Data” means data collected automatically, either generated by the use of the Service or from the Service infrastructure itself.
2. INFORMATION WE COLLECT
2.1 Information you provide Brand My Socks
Brand My Socks collects personal information when you request information about our products or otherwise voluntarily provide such information through our site.
Personal Data
On the account page, We may ask You to provide Us with certain personally identifiable information that can be used to contact or identify You.
- Email address
- Password
- Phone Number
- Usage Data
Usage Data
Usage Data is collected automatically when using the Service.
Usage Data may include information such as:
- IP address
- Browser type and version
- Pages visited on our website
- Time and date of your visit
- Time spent on pages
- Unique device identifiers
Use of Your Personal Data
The Company may use Personal Data for the following purposes:
- To provide and maintain our Service
- To manage Your registration as a user
- To process orders and purchases
- To contact You regarding updates and promotions
- To provide customer support
- To improve our website and services
- To deliver targeted advertising
- For analytics and marketing purposes
Transfer of Your Personal Data
Your information, including Personal Data, may be transferred to — and maintained on — computers located outside of your state, province, country or other governmental jurisdiction where the data protection laws may differ.
Your consent to this Privacy Policy followed by your submission of such information represents your agreement to that transfer.
Disclosure of Your Personal Data
Business Transactions
If the Company is involved in a merger, acquisition or asset sale, Your Personal Data may be transferred.
Law Enforcement
Under certain circumstances, the Company may be required to disclose Your Personal Data if required by law.
Security of Your Personal Data
The security of Your Personal Data is important to Us, but remember that no method of transmission over the Internet is 100% secure.
2.2 Cookies
Brand My Socks may use cookies, web beacons, behavioral advertising or similar technology to track your use of its website.
Cookies are small data files placed on your computer or device. They help us provide a better browsing experience.
We do not sell, rent, or share personal information with third parties except as outlined in this Privacy Policy.
Browser Settings
You can manage cookies in your browser settings:
- Chrome → Settings → Privacy
- Firefox → Options → Privacy
- Safari → Preferences → Privacy
- Edge → Settings → Cookies and site permissions
3. HOW INFORMATION IS USED
When Brand My Socks uses or processes personal data about you, it does so only as necessary to provide products and services, comply with applicable law, or fulfill legitimate business interests.
You can update your communication preferences at any time.
4. WHO WE SHARE YOUR INFORMATION WITH
In order to provide our products and services, we may share information with trusted third-party providers.
- Payment processors
- Shipping providers
- Analytics providers
- Advertising partners
Brand My Socks does not sell your personal information without consent.
Analytics
We may use third-party services such as Google Analytics to monitor and analyze website traffic.
Advertising
We may use advertising services such as Google Ads, Meta Ads, and remarketing technologies.
Email Marketing
We may send newsletters, promotional emails, and marketing communications. You can unsubscribe at any time.
5. OBTAINING, CHANGING OR DELETING YOUR INFORMATION
Access to your information
You may request a copy of the personal information we maintain about you.
Remove or Change your Information
If you wish to update or delete your information, you may contact us directly.
Verification
We may verify your identity before processing any request related to your personal information.
6. RETENTION PERIOD FOR PERSONAL DATA
We keep your information only for as long as necessary:
- To provide requested services
- To comply with legal obligations
- To improve user experience
- To resolve disputes
7. REFUND FOR FAILED URGENT ORDERS
At Brand My Socks, we strive to meet all agreed delivery timelines. If we fail to deliver an urgent order by the agreed Estimated Delivery Date (EDD), we may refund the rush fee associated with the order.
Cancellation of Rush Orders
If a rush order is canceled after processing has begun, the rush fee may not be refundable due to production and processing costs already incurred.
8. NO REFUND POLICY
If a customer fails to receive their package because they were unavailable or failed to collect it from the carrier, refunds will not be issued.
Incorrect Shipping Address
Customers are responsible for providing accurate shipping information. Brand My Socks is not responsible for orders shipped to incorrectly entered addresses.
9. LIMITATION OF LIABILITY
You assume the sole risk of transmitting information online. Brand My Socks shall not be liable for any direct, indirect, incidental, or consequential damages related to your use of this website.
10. GDPR / CCPA / PIPEDA COMPLIANCE
Brand My Socks respects applicable privacy laws including:
- GDPR
- CCPA / CPRA
- PIPEDA
Users may request access, correction, deletion, or transfer of their personal data by contacting us.
11. CHANGES TO OUR PRIVACY POLICY
Brand My Socks reserves the right to update this Privacy Policy at any time. Any changes will be posted on this page.
Contact Information
Questions regarding this Privacy Policy should be sent to:
Email: info@brandmysocks.com
Website: https://brandmysocks.com